After Sales Support Activities
NebimExtra: Companies benefit from Verimsoft Maintenance Support and Productivity services to maximize their investment returns, benefit from regular software innovations, and achieve higher application usability and efficiency. Our company offers a service approach that aims to continuously increase the efficiency of companies. After companies make the decision to switch to ERP, they can find our company with them whenever they need it, not only during the adaptation process, but also after they start using it in real life. Thanks to this close cooperation, companies are one step ahead of the competition by using their business resources efficiently.
Companies aim to use their business resources in the most effective way and manage their business processes efficiently with Nebim Solutions. Verimsoft measures the efficiency of the business processes managed by companies with Nebim solutions at regular intervals to ensure that companies achieve these goals. In Nebim Productivity Measurements, in which senior management, department managers and key users in companies participate, Nebim Consultants systematically measure, score and report the efficiency of companies to senior management. Then, Nebim acts together with managers in companies to create projects to increase efficiency and implement these projects. Thus, the most efficient business processes are created for companies in changing market conditions and working methods, and maximum efficiency and profitability are obtained from Nebim software. In addition, thanks to the support experts assigned to the company, user needs are understood quickly, online support can be provided by connecting to the company's system remotely, fast and effective solutions can be produced by holding meetings over the Internet, fast support can be provided at company workplaces in urgent matters, and user satisfaction is ensured thanks to on-site support in process development and year-end transactions.
Within the scope of Nebim Maintenance and Support Services, requests, service demands and projects related to Nebim software can be managed via the Web. Companies can give “Satisfaction Points” via the Web for the completed services, requests and projects and benefit from a service that can be measured with score cards and reporting. Our company evaluates the demands of the companies it cooperates with as a result of its activities, legal regulations and changing market conditions and ensures continuous transition to new versions. Thanks to the new versions, the most suitable software for both legal changes, new working conditions and changing company needs are offered and the continuity of the companies’ productivity and profitability is ensured.